by Milan Shetty, CEO Rocket Software
In today’s digital world, technology can make or break a company’s results for its customers. As a result, all companies that use technology to meet or solve customer needs must consider themselves a technology company. To meet ever-changing customer demands, it is critical that companies understand why and how to successfully modernize their tech stack to deliver a top-notch customer experience.
Too often, businesses make the mistake of blindly following technology trends and jumping from platform to platform without adequate planning, disrupting operations and struggling to deliver results and revenue. Instead, companies must modernize existing infrastructure – including mainframes. While these undertakings are complex, leaders can ensure a smooth experience by keeping a few key points in mind.
1. Mainframes are still the backbone of many organizations
Mainframes have been the backbone of IT infrastructure for mission-critical companies for decades because of their flexibility, security and data governance. A report by Rocket Software, The State of the Mainframe, showed that these technologies are still the cornerstone of most large enterprises, with 80% of IT professionals agreeing that the mainframe is still critical to business operations. As cloud-based solutions continue to gain popularity, companies that can achieve selective and in-place modernization that combines both cloud and mainframe technology will be ahead of the curve.
2. Modernization in place ensures a seamless experience
As new innovative technologies enter the market, many organizations are looking to “rip and replace” mainframe systems for cloud technologies. But when the impulse is strong, the rip-and-change approach to modernization presents significant risks, requiring substantial time, cost and energy investments with no guarantee of a successful outcome. Organizations must remember that rip-and-replace requires organizations to replace all of their IT infrastructure while maintaining the same level of security, data governance, and resiliency as mainframes—a nearly impossible task.
Fortunately, with the right tools and technology, any innovative application can be developed in the cloud and then safely and securely connected to the mainframe with little adoption. These hybrid infrastructure models allow businesses to take advantage of the reliability and security of their mainframe infrastructure, as well as leverage the latest tools to provide flexibility and user experience to teams.
3. Hybrid cloud is the future
With 10 of the top-10 companies in the defense, space, banking and healthcare industries continuing to leverage mainframe technology through hybrid cloud models, it is clear that hybrid infrastructures are the future. By enabling core infrastructure to continue to live in mainframe environments while leveraging cloud solutions and APIs that provide access to web and mobile applications, businesses are delivering a modern experience for employees and end-users without additional risk .
4. Customers are at the core of modernization
Companies that take the time to understand what their customers really want from their business can take a more strategic approach to modernization. By identifying customer needs and then working backwards, teams can more clearly determine where modernization is needed to deliver desired results. By making customers the centerpiece of modernization efforts, companies not only minimize disruptions and save time and resources, but also ensure they get what their customers really want.
As we move deeper into the era of modernization, Rocket looks forward to the challenges ahead as we continue our mission to simplify mainframe modernization. Visit our Modernization page to learn how Rocket Software can simplify your mainframe modernization project.