The fast food chain responded to a tweet about spicy chicken nuggets.
Chick-fil-A apologized after some social media users suggested that the fast food chain’s reaction to Friday’s tweet about spicy chicken nuggets was tactless.
The fast food chain announced on Thursday that a popular menu item, the Deluxe Grilled Spicy Sandwich, is temporarily returning to the menu from September 12 to November 12.
Seemingly in response to the news, a black Twitter user named Don tweeted, “Spicy luxury grilled nuggets but still soooo spicy nuggets.”
Chick-fil-A’s response stated, “Your community will be the first to know if spicy foods are added to the permanent menu, Don!” The response went viral and drew backlash from some users who claimed the wording was racially insensitive.
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“The response was an unfortunate choice of words, but was in no way meant to be insensitive or disrespectful,” a spokesperson for Chick-fil-A told Today. “We often use the term ‘community’ in a broader sense to refer to places where we operate restaurants and serve the surrounding community.”
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Over the past month or so, Chick-fil-A has used the phrase “your community” by saying it’s testing spicy products in “multiple markets” in response to various twitter users requesting the return of menu items.
At the time of publication, Chick-fil-A’s response to Twitter user Don has garnered over 10,700 likes and 1,700 retweets.
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FOX Business has reached out to Chick-fil-A for additional comment.
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