Facebook Says Access to Products Is Fixed After Latest Outage

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The social-media giant’s disruption came on Friday after widespread outages in the first week

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Facebook said Friday that for some people the problems were not related to a global outage on Monday, which left more than 2.9 billion Internet users unable to use Facebook, Instagram, WhatsApp, Facebook Messenger and other tools for nearly six hours.

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Charts prepared by DownDetector, which tracks website outages, began just before 3 p.m. ET Friday, reporting outages for the company’s platforms including Instagram, Facebook, Facebook Messenger and WhatsApp. The number of reported outages declined over the next two hours. Facebook and Instagram acknowledged the issues in posts on Twitter on Friday afternoon.

It was not immediately clear on Friday how many users were affected by Facebook’s latest networking issue.

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On Monday, DownDetector reported more than 10.6 million problem reports from around the world, the largest ever discovered by the platform. Facebook on Monday blamed a simple technical mistake made during routine maintenance for its global outage.

The widespread outage on Monday demonstrated the platform’s role in global communications and commerce. This affected small businesses that depend on the platform for day-to-day operations and cut off access to WhatsApp users who use it for communication.

After 5 p.m. ET Friday, Instagram Communications Team said on twitter that the issue was resolved.

“Thank you for joining us (and for all the memes this week) for being with us,” the statement read.

Jennifer Calfas at [email protected]

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