FedEx has launched an investigation after police officers from the Blount County Sheriff’s Office (BCSO) found hundreds of packages in a ravine in Alabama.
Sheriff Mark Moon said BCSO officers discovered 300 to 400 FedEx packages of various sizes that had been dumped on the side of the road in the western area of the county. AL.com reported that Moon said the packages were likely to be out for at least 24 hours before being discovered.
WBMA-LD reported that FedEx officials arrived at the scene by Wednesday evening, hours after the package was discovered. The company then sent trucks to pick up the rest of the package.
However, FedEx was not able to retrieve all the packages until sunset. The company said it would continue to receive them on Thursday morning. A BCSO deputy will guard the remaining packages till Wednesday night. Then, FedEx will scan all discarded packages to determine their origin and intended destinations.
“We are looking into this internally and obviously until we can confirm anything,” FedEx said in a statement issued to the aforementioned news station. “If we are able to get more information we will follow up.”
FedEx has struggled throughout the year to rent package sorters across the country, wall street journal reported on Tuesday. Labor shortage has forced the shipping company to resend thousands of packages to its other centers to ensure their arrival.
During a call with investors last month, chairman of FedEx Chief Operating Officer Rajesh Subramaniam said the company renegotiated more than 600,000 packages a day, leaving the service at a standstill.
The company—along with UPS and the US Postal Service—has faced an increase in shipping that typically coincides with the gift-shopping winter holiday season.
FedEx said it would need 90,000 holiday workers this year, 20,000 more than last year. The company said it spent $450 million between June and August to lure and retain workers with higher wages, paid overtime and other benefits.
This year, consumers will get shipping packages amid global supply chain issues that threaten the availability and low prices of common food items and retail goods. This has given more consumers the opportunity to shop and ship their holiday gifts earlier than usual, said FedEx Vice President of Marketing Ryan Kelly. magazine,
Asked if the federal government can help ensure the timely delivery of holiday packages, White House press correspondent Jen Psaki told reporters in mid-October, “We are not the Postal Service or UPS or FedEx. We can’t guarantee that.”
“What we can do is use every lever at the federal government’s disposal to reduce delays, to make sure we are removing bottlenecks in the system,” Saki said.