Shoppers Say This Is the Best Mattress Brand of All

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For the fourth straight year, Tempur-Pedic scored the highest among recent mattress-buying Americans, according to J.D. Power’s 2022 Mattress Satisfaction Report.

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Shoppers rated that brand the highest in both the online and retail categories.

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In order of importance, JD Power rated customer satisfaction with mattresses:

Comfort Price Support Durability Warranty Variety of Features Customer Service

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Companies that sell mattresses online and score above average (871) for overall customer satisfaction included in the 2022 rankings:

Tempur-Pedic: Total Customer Satisfaction Score 894 out of 1,000 Casper: 886 Purple: 884 Sleep Number: 880 Serta: 877

On a 1,000-point scale, these were mattress companies that sold in retail stores above average (862) for overall customer satisfaction:

tempur-pedic: 905 sleep number: 875 as well as: 874

The report was based on responses from 2,030 people who had bought a mattress in the past 12 months.

how to buy the right mattress

The JD Power survey can give you a good idea of ​​how to choose the right mattress. However, don’t stop there. The more you research mattresses and the companies that sell them, the more likely you are to make a good choice.

For example, you may want to choose a mattress store with a generous return policy. As we have reported:

“Buy from a store that offers ‘comfort returns,’ which means you can return the mattress if you’re unhappy for any reason, although you may have to pay a fee. Before you buy, properly Understand what the warranty covers and how the return policy works.

For more information, see “7 Tips for Buying a Great Mattress at the Right Price.”

Whatever you do, don’t cut corners when buying a mattress. You will sleep on a mattress every night, and your physical and emotional health depends on getting proper rest. So price should not be the only factor when choosing a mattress.

To learn more about situations in which saving a buck can turn into a costly mistake, see “21 Shopping You Should Never Skimp On.”

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