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Brooklyn mom and entrepreneur Danielle Delaloy relies on Instagram to attract customers sugar Loaf, her online baby clothing store.

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“I really trust Instagram – a little less Facebook — but on Instagram to actually build traffic to my website,” she said.

Facebook’s massive drop on Monday It also affected the company’s Instagram and WhatsApp platforms, causing Danielle to lose money and potential customers.

“I have had a significant drop in traffic and sales through Instagram,” she said.

RELATED: Facebook, Instagram, WhatsApp back online after outage

Light Of Gold Public Relations Founder Debra Dixon-Anderson said her New Jersey-based business was also affected by the Facebook disruption because it relies on both Facebook and Instagram to communicate with its customers.

“In my business, I use Facebook, Instagram, and WhatsApp a lot for my clients,” Dixon-Anderson said. “I got a lot of emails yesterday from people who were frantic because they couldn’t reach their groups or meet customers.”

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Tech expert Lance Ulanoff said small businesses It was a worldwide hit when Facebook went down.

“There are at least 90 million different businesses on Facebook,” Ulanoff said. “A lot of them are small businesses – they run small shops and that’s how they connect with customers”

Despite the problems, Facebook and Instagram remain the preferred platforms for many companies. It’s tempting to have potentially billions of eyes on whatever you’re selling.

RELATED: Zuckerberg loses $6 billion amid Facebook outage