Starbucks and Amazon teaming up on grab-and-go store format
Stores offer full Starbucks menus as well as salads, sandwiches, and snacks prepared from Amazon Go. There is also a lounge area with tables and workspaces.
The effort is part of a bigger change in store formats for Starbucks. Last year, the company announced that it was accelerating plans to close 400 underperforming stores and replace them with smaller pickup locations or stores focused on curbside or drive-thru service. Even before the pandemic, Starbucks said that 80% of its US customer transactions were on-the-go orders.
Meanwhile, Amazon is expanding its physical presence. The company began opening Amazon Go stores in 2018; It now has more than 20 in Seattle, Chicago, San Francisco and New York. The company also opened a large Amazon Go grocery store in Seattle last year.
This story has been corrected to show that the companies will be opening three stores, not four.