Virgin Media O2 pledges to keep EU call costs down

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IRGIN Media O2 today bragged that it will not reintroduce roaming charges for its mobile phone users in Europe.

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Rivals including Vodafone, EE and Three have said they will impose roaming charges this year, a response to Brexit. Prior to that vote, UK phone users could text and call in the EU as part of their normal tariffs.

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Gareth Turpin, chief commercial officer for mobile at Virgin Media O2 said: “When Virgin Media and O2 came together In June 2021, we were clear from the start that we would be a customer-first business and the biggest telecom challenger in the market. Those were not empty words.”

However, this is not good news for Virgin Media customers. The price of its monthly broadband deal is increasing by around £5 a month. BT, TalkTalk and the rest are also likely to follow suit, putting pressure on already hard-pressed family finances.

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Working from home during the pandemic has made broadband a necessity for millions.

Virgin Media O2 says it is the only one of four mobile network operators in the UK not to reintroduce roaming charges. The news comes as travel testing rules are eased, prompting a surge in travel bookings for Britons eager to leave the country.

A survey conducted for Virgin Media O2 shows that 75% of people expect to travel abroad by this summer – and most expect to do more this year than in 2021.

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